Quote:
Originally Posted by ddk632
Last remodel, I went with engineered wood in the entire house except kitchen (did black granite tile there which looks awesome) and it is definitely very nice.
Why would you ever need to call customer service about your floors?
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I read a review about someone installing Pergo and it was scratched after a few weeks by his dog. It was supposed to be very tough and scratch resistant (XP) so he called Pergo and they basically told him to buzz off and call Home Depot which was where he bought it from. No support whatsoever. Granted most people would never need to call them but if there's a warranty issue it's good to know that a company has good customer service (or not).