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      08-25-2013, 09:26 PM   #9
ddk632
Chief Senior Executive Managing VP of Orange Sales
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Quote:
Originally Posted by BMW E90 View Post
I read a review about someone installing Pergo and it was scratched after a few weeks by his dog. It was supposed to be very tough and scratch resistant (XP) so he called Pergo and they basically told him to buzz off and call Home Depot which was where he bought it from. No support whatsoever. Granted most people would never need to call them but if there's a warranty issue it's good to know that a company has good customer service (or not).
I agree about that I am just thinking with something as relatively permanent as flooring, most people are just going to live with it. Did home depot offer a warranty or handle the issue, or did it just go by the wayside?
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