12-15-2013, 09:58 PM | #1 |
alanza
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My BIMMER still in service since Nov,5
2011 BMW 750 LI xDrive 24000 miles , still in service since Nov,5 , and they can't fix the issue.
Issues appeared on cluster : 1. 4x4 chassis stabilization 2.4x4 ABS brake system After 5-7 days in service they said there is a problem with the Transfer case. It took them 3 and half weeks to receive the transfer case so it is arrived and they installed it only, I was really exited to get my car back but they said it didn't work so they have to replace some module. So called to BMW service December 10, lady said : waiting for some parts !!! Then I called to BMW Corp. they said we can't do anything so you have to wait. Yesterday December,14 I came in to pickup my car , as soon as I arrived at the service department, my service manager said that error occurred again. that means they replaced a lot of parts in my car but didn't find the source of the problem. Should I ask for replacement car ? It is driving me nuts. It is BAD service for such expensive car. Any advice would be appreciated. |
12-16-2013, 05:58 PM | #3 |
Lieutenant
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+2. A lot of what you should do next depends on your states laws. I'd go through BMW first for a buy-back, and if you don't get satisfaction then explore your options through state law.
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12-16-2013, 06:18 PM | #4 |
Brigadier General
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Gotta love how dealers just blindly throw parts at a car like throwing darts at a board. Eventually, you'll hit the bullseye, I guess.
Good luck with the car. This is why everyone should find a good indy if you plan on keeping a car out of warranty. |
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12-16-2013, 06:31 PM | #5 |
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Drives: F85
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lemon law in new jersey is a car not in your possession for 21 calendar days. Here's the link for what to do:
http://www.state.nj.us/lps/ca/ocp/lembroc.pdf I would send the letter to the dealership ASAP to get the ball rolling... EDIT: Sorry, its only for the first two years or 24k miles. Just saw your car is a 2011. Next option is BBB. |
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