My BIMMER still in service since Nov,5

alanza84 · 12-15-2013, 09:58 PM

2011 BMW 750 LI xDrive 24000 miles , still in service since Nov,5 , and they can't fix the issue.

Issues appeared on cluster :

1. 4x4 chassis stabilization
2.4x4 ABS brake system

After 5-7 days in service they said there is a problem with the Transfer case.
It took them 3 and half weeks to receive the transfer case so it is arrived and they installed it only, I was really exited to get my car back but they said it didn't work so they have to replace some module. So called to BMW service December 10, lady said : waiting for some parts !!! Then I called to BMW Corp. they said we can't do anything so you have to wait.
Yesterday December,14 I came in to pickup my car , as soon as I arrived at the service department, my service manager said that error occurred again. that means they replaced a lot of parts in my car but didn't find the source of the problem.

Should I ask for replacement car ?

It is driving me nuts.
It is BAD service for such expensive car.

Any advice would be appreciated.

Arben72 · 12-16-2013, 03:01 AM

Search for lemon laws in your state, or apply (complain like no tomorrow works well) for bmw buy back.

son_of_siggy · 12-16-2013, 05:58 PM

Quote:

Originally Posted by Arben72

Search for lemon laws in your state, or apply (complain like no tomorrow works well) for bmw buy back.

+2. A lot of what you should do next depends on your states laws. I'd go through BMW first for a buy-back, and if you don't get satisfaction then explore your options through state law.

Chihuahua · 12-16-2013, 06:18 PM

Gotta love how dealers just blindly throw parts at a car like throwing darts at a board. Eventually, you'll hit the bullseye, I guess.

Good luck with the car. This is why everyone should find a good indy if you plan on keeping a car out of warranty.

f30er · 12-16-2013, 06:31 PM

lemon law in new jersey is a car not in your possession for 21 calendar days. Here's the link for what to do:
http://www.state.nj.us/lps/ca/ocp/lembroc.pdf

I would send the letter to the dealership ASAP to get the ball rolling...

EDIT: Sorry, its only for the first two years or 24k miles. Just saw your car is a 2011. Next option is BBB.

12-15-2013, 09:58 PM	#1
alanza84 alanza 14 Rep 69 Posts Drives: BMW X5 F15 Join Date: Jul 2012 Location: New Jersey iTrader: (0)	My BIMMER still in service since Nov,5 2011 BMW 750 LI xDrive 24000 miles , still in service since Nov,5 , and they can't fix the issue. Issues appeared on cluster : 1. 4x4 chassis stabilization 2.4x4 ABS brake system After 5-7 days in service they said there is a problem with the Transfer case. It took them 3 and half weeks to receive the transfer case so it is arrived and they installed it only, I was really exited to get my car back but they said it didn't work so they have to replace some module. So called to BMW service December 10, lady said : waiting for some parts !!! Then I called to BMW Corp. they said we can't do anything so you have to wait. Yesterday December,14 I came in to pickup my car , as soon as I arrived at the service department, my service manager said that error occurred again. that means they replaced a lot of parts in my car but didn't find the source of the problem. Should I ask for replacement car ? It is driving me nuts. It is BAD service for such expensive car. Any advice would be appreciated.
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12-16-2013, 03:01 AM	#2
Arben72 Banned 54 Rep 462 Posts Drives: E92 M3 Join Date: Apr 2011 Location: Illinois iTrader: (0)	Search for lemon laws in your state, or apply (complain like no tomorrow works well) for bmw buy back.
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12-16-2013, 06:18 PM	#4
Chihuahua Brigadier General 4501 Rep 3,370 Posts Drives: E30 329iS, E65 Alpina B7 Join Date: May 2012 Location: TBD iTrader: (0)	Gotta love how dealers just blindly throw parts at a car like throwing darts at a board. Eventually, you'll hit the bullseye, I guess. Good luck with the car. This is why everyone should find a good indy if you plan on keeping a car out of warranty.
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12-16-2013, 06:31 PM	#5
f30er Captain 130 Rep 993 Posts Drives: F85 Join Date: Jan 2007 Location: OTP iTrader: (6) Garage List 2014 Jaguar F-Type R [0.00] 2016 GMC Yukon XL [0.00] 2018 BMW X5M [0.00]	lemon law in new jersey is a car not in your possession for 21 calendar days. Here's the link for what to do: http://www.state.nj.us/lps/ca/ocp/lembroc.pdf I would send the letter to the dealership ASAP to get the ball rolling... EDIT: Sorry, its only for the first two years or 24k miles. Just saw your car is a 2011. Next option is BBB.
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