[RedlinePSI]

Originally Posted by EJT86

I do have two credit unions but they're just for loans with the frequency I use me card and online banking they're pretty inconvenient in that regard
I forgot to mention in the post each transfer was done by an actual employee and in person not online or over the phone

I did the same thing. I originally created my credit union accounts because I got an auto loan at one years back. I now use one account as side savings and another to auto pay my car insurance. Too inconvenient to use for main banking. I need a bank with ATM's all over the place, especially since I work in the city and live in the burbs.

[Billup]

I don't have any of my MI credit union ATM's out here, but there are no fee ATM's that I use all the time and don't get charged.

I must be on the odd end of the spectrum, online banking with my credit union is exceptionally easy.

[koreez88]

Same!

No issues with their checking, including mortgage services.
Their credit cards rewards suck, but that's a minor issue.

Originally Posted by squishy

I use Wells Fargo. No complaints.

[UncleWede]

I have a "personal liaison" at one branch: my ex wife is the branch manager. Any problem and I drop a dime or an email, it gets fixed. Even with the investments side of the house. All my fees get reversed except the originating ATM.

[Joekerr]

Originally Posted by UncleWede

I have a "personal liaison" at one branch: my ex wife is the branch manager. Any problem and I drop a dime or an email, it gets fixed. Even with the investments side of the house. All my fees get reversed except the originating ATM.

Seriously? Did you really say that? Where'd you grow up - Compton?

[UncleWede]

I admitted I was old (school) but I growd up in the Nard, class of '84 to put it in a different light.

[pgviper]

Originally Posted by Billup

I don't bank with major companies. Even though I moved to NC, I still use my Credit Union One banking from when I was back in MI. I've heard a mix of good and bad from almost all major banking companies, so I don't have much input on that.

My credit union always give me incredible rates, I never pay fees for anything, all my checks are free, I get $ rewards, etc.

How are the credit unions in your area? Would you consider a credit union or do you want to stick with something like Chase or Sun Trust?

Credit union on long island. I get everything stated above and great customer service. I would not go anywhere else.

[Rotorocious]

So you gave up?
Even if it was $500 I would light a fire under their asses.

[davis449]

I am the oddball BoA customer. Got my mortgage on the house I sold back in July 2008 with Countrywide DURING the acquisition and, after, BoA gave me difficulty ONE time. Smooth sailing after that and got a badass Re-Fi with them like three years later. Sold that SOB and made money. Hell the loan on my current BMW (best rates I got) is through BoA. LOL! I've been with them since 2001 and I almost NEVER have issues with them here in TX. They've always bent over backward to help me out when I needed them.

[EJT86]

Originally Posted by Rotorocious

So you gave up?
Even if it was $500 I would light a fire under their asses.

No way! I think BoA makes enough money off of us so no need to hand over $58k plus that's ALOT of money to take from me nevermind how life altering it is not having it. But how can you light a fire? Anytime you go there they have you "escorted out" courts? Lawyers? They all drag their feet not that I'm not taking those avenues but no quick fix other than the thieves returning the stolen merchandise

[JasonCSU]

I understand that banks may make mistakes from time to time like transferring funds to the wrong account. What I don't understand is why or how this was not quickly rectified. How are they getting away with ignoring the mistake, blowing you off and basically saying, "deal with it"? Have you gotten a lawyer involved?

[EJT86]

Originally Posted by JasonCSU

I understand that banks may make mistakes from time to time like transferring funds to the wrong account. What I don't understand is why or how this was not quickly rectified. How are they getting away with ignoring the mistake, blowing you off and basically saying, "deal with it"? Have you gotten a lawyer involved?

The most recent transfer gone wrong was a couple weeks ago before that we were working with a smaller bank that a family member works for to retrieve the 50k and according to them they were making progress with that...after this last incident I haven't made an inquiry on that in a few weeks...so far we've contacted local news and make a trip to the courthouse

[zx10guy]

Originally Posted by EJT86

The most recent transfer gone wrong was a couple weeks ago before that we were working with a smaller bank that a family member works for to retrieve the 50k and according to them they were making progress with that...after this last incident I haven't made an inquiry on that in a few weeks...so far we've contacted local news and make a trip to the courthouse

Have you tried contacting the FDIC? I looked around their website and found references to the Electronic Funds Transfer Act.

https://www.fdic.gov/regulations/law...6500-1350.html

Per the section about 908. Error Resolution:

"(3) sets forth the reasons for the consumer's belief (where applicable) that an error has occurred,

the financial institution shall investigate the alleged error, determine whether an error has occurred, and report or mail the results of such investigation and determination to the consumer within ten business days. The financial institution may require written confirmation to be provided to it within ten business days of an oral notification of error if, when the oral notification is made, the consumer is advised of such requirement and the address to which such confirmation should be sent. A financial institution which requires written confirmation in accordance with the previous sentence need not provisionally recredit a consumer's account in accordance with subsection (c), not shall the financial institution be liable under subsection (e) if the written confirmation is not received within the ten-day period referred to in the previous sentence."

Buried in that paragraph states, the bank has ten business days to figure out what happened.

Here are some more sections of the act stated timeliness of the bank to correct the error:

"(b) CORRECTION OF ERROR; INTEREST.--If the financial institution determines that an error did occur, it shall promptly, but in no event more than one business day after such determination, correct the error, subject to section 909, including the crediting of interest where applicable.

(c) PROVISIONAL RECREDIT OF CONSUMER'S ACCOUNT.--If a financial institution receives notice of an error in the manner and within the time period specified in subsection (a), it may, in lieu of the requirements of subsections (a) and (b), within ten business days after receiving such notice provisionally recredit the consumer's account for the amount alleged to be in error, subject to section 909, including interest where applicable, pending the conclusion of its investigation and its determination of whether an error has occurred. Such investigation shall be concluded not later than forty-five days after receipt of notice of the error. During the pendency of the investigation, the consumer shall have full use of the funds provisionally recredited."

"(e) TREBLE DAMAGES.--If in any action under section 915, the court finds that--

(1) the financial institution did not provisionally recredit a consumer's account within the ten-day period specified in subsection (c), and the financial institution (A) did not make a good faith investigation of the alleged error, or (B) did not have a reasonable basis for believing that the consumer's account was not in error; or

(2) the financial institution knowingly and willfully concluded that the consumer's account was not in error when such conclusion could not reasonably have been drawn from the evidence available to the financial institution at the time of its investigation,

then the consumer shall be entitled to treble damages determined under section 915(a)(1)."

Hope this helps.

[Devant]

Originally Posted by EJT86

No way! I think BoA makes enough money off of us so no need to hand over $58k plus that's ALOT of money to take from me nevermind how life altering it is not having it. But how can you light a fire? Anytime you go there they have you "escorted out" courts? Lawyers? They all drag their feet not that I'm not taking those avenues but no quick fix other than the thieves returning the stolen merchandise

I am not buying that BOA took $58K from you. That's just nonsense. Coming from banking do you know how many levels of review transactions go through. Regulators, auditors, IRS, FDIC etc etc etc.

Why don't you tell us the real story. You withdrew your $58K and spent it on hookers and blow, didn't you?

[John 070]

Originally Posted by 954Stealth

Navy Federal Credit Union has great rates and their customer service is top notch

No joke, they have a 5% cert this month! max $5k though. That's $206.50 more in interest than Ally, which is actually my favorite bank. As banks go, 0.0085 is not a bad money market rate.

NFCU or PenFed ftw with car loans, rewards And cash back Visas (penfed is 5% cash back on gas, 4.24% via rewards on gas.)

That's what's in my wallet

P.s. I love NFCU Ebanking...deposits are processed in like 80 min, ridiculous, no waiting, $200 instantly clears.

[John 070]

Originally Posted by UncleWede

You people still go INSIDE the bank? And I though I was old (school). Only time I go in is if I need more cash than the ATMs will give me.

Ever drive by a TD Bank? They're always packed! Wtf are people doing inside besides grabbing free pens??!

[John 070]

Originally Posted by upstatedoc

Local credit union ftw.

Honestly I don't see a local CU stacking up to Navy Fed or PenFed.....

[John 070]

Originally Posted by RedlinePSI

The hours are what originally drew me to TD (actually Commerce) but lately I am fking finished with TD and there 1 ATM per location. I live in between 2 TD's and way too often I go to 1 only to have their 1 ATM be down, and I have to turn around and go to the other, in the opposite direction of my travels. A couple of times BOTH have been down and I had to hunt for a 3rd or figure out if there is one where I am headed. To hell with this, when I get around to it I'll be looking into moving my accounts.

I'm pretty sure other banks have improved their hours nowadays. Do any other banks have a penny arcade tho? I'll miss that.

Can you guys tell I love this topic??? I closed my TD accts, the next month I fet hit with svc charges for having $0 balances. I go in and walk up to the weasel who improperly closed my accts. he doesn't even say sorry, just that I have to come back on Mon and talk to the mgr. Awful svc. Though I miss the free pens!

[EJT86]

Originally Posted by zx10guy

Have you tried contacting the FDIC? I looked around their website and found references to the Electronic Funds Transfer Act.

https://www.fdic.gov/regulations/law...6500-1350.html

Per the section about 908. Error Resolution:

"(3) sets forth the reasons for the consumer's belief (where applicable) that an error has occurred,

the financial institution shall investigate the alleged error, determine whether an error has occurred, and report or mail the results of such investigation and determination to the consumer within ten business days. The financial institution may require written confirmation to be provided to it within ten business days of an oral notification of error if, when the oral notification is made, the consumer is advised of such requirement and the address to which such confirmation should be sent. A financial institution which requires written confirmation in accordance with the previous sentence need not provisionally recredit a consumer's account in accordance with subsection (c), not shall the financial institution be liable under subsection (e) if the written confirmation is not received within the ten-day period referred to in the previous sentence."

Buried in that paragraph states, the bank has ten business days to figure out what happened.

Here are some more sections of the act stated timeliness of the bank to correct the error:

"(b) CORRECTION OF ERROR; INTEREST.--If the financial institution determines that an error did occur, it shall promptly, but in no event more than one business day after such determination, correct the error, subject to section 909, including the crediting of interest where applicable.

(c) PROVISIONAL RECREDIT OF CONSUMER'S ACCOUNT.--If a financial institution receives notice of an error in the manner and within the time period specified in subsection (a), it may, in lieu of the requirements of subsections (a) and (b), within ten business days after receiving such notice provisionally recredit the consumer's account for the amount alleged to be in error, subject to section 909, including interest where applicable, pending the conclusion of its investigation and its determination of whether an error has occurred. Such investigation shall be concluded not later than forty-five days after receipt of notice of the error. During the pendency of the investigation, the consumer shall have full use of the funds provisionally recredited."

"(e) TREBLE DAMAGES.--If in any action under section 915, the court finds that--

(1) the financial institution did not provisionally recredit a consumer's account within the ten-day period specified in subsection (c), and the financial institution (A) did not make a good faith investigation of the alleged error, or (B) did not have a reasonable basis for believing that the consumer's account was not in error; or

(2) the financial institution knowingly and willfully concluded that the consumer's account was not in error when such conclusion could not reasonably have been drawn from the evidence available to the financial institution at the time of its investigation,

then the consumer shall be entitled to treble damages determined under section 915(a)(1)."

Hope this helps.

Yes that does help thank you I didn't even think to contact FDIC

[EJT86]

Originally Posted by Devant

I am not buying that BOA took $58K from you. That's just nonsense. Coming from banking do you know how many levels of review transactions go through. Regulators, auditors, IRS, FDIC etc etc etc.

Why don't you tell us the real story. You withdrew your $58K and spent it on hookers and blow, didn't you?

Well I didn't post to gripe I posted for recommendations for a good bank but shared some back story and maybe see if I'm the only one or get a lil advice therefore my reason for leaving BoA has no relevance to initial question so why would I lie or hide anything? Don't wanna believe me fine I'm not looking to start a boycott

PS my hookers and blow money is all cash no paper trail

[BayMoWe335]

Chase is the best of the big banks. Wells Fargo is decent. BAC, Capital One...garbage.

[Devant]

Originally Posted by EJT86

Well I didn't post to gripe I posted for recommendations for a good bank but shared some back story and maybe see if I'm the only one or get a lil advice therefore my reason for leaving BoA has no relevance to initial question so why would I lie or hide anything? Don't wanna believe me fine I'm not looking to start a boycott

PS my hookers and blow money is all cash no paper trail

But do you realize how ridiculous this all sounds? A bank will billions of dollars in assets stole $58K from you?

I’d find it more plausible if you said that there was a mistake with a transfer or something of the sort, which in time will be rectified.

Either way you're covered FDIC insurance is $250K and your story can be the basis of the second banking meltdown of the 21st century