whats the best BMW Service Center in the NY area?

buddenfan · 03-27-2023, 12:24 PM

For anyone thats in New York/New Jersey whats the best BMW service center? I used to use Open Road BMW in Edison but heard it sucks now

cmyx6go · 03-27-2023, 12:54 PM

Quote:

Originally Posted by buddenfan

For anyone thats in New York/New Jersey whats the best BMW service center? I used to use Open Road BMW in Edison but heard it sucks now

I've been going to Open Road for over 20 years. They have always communicated well, my ride is always ready as promised. I had a problem once last year and they stepped up to the plate and took care of it. I had a few emergency services and even though they "didn't have" any loaners available, they always find one for me. I have no issues and often recommend them.

Mashour · 03-27-2023, 09:37 PM

Bmw Brooklyn

snareman · 03-27-2023, 10:55 PM

Quote:

Originally Posted by buddenfan

For anyone thats in New York/New Jersey whats the best BMW service center? I used to use Open Road BMW in Edison but heard it sucks now

I don't have an answer, but how far are you willing to drive? I don't envision driving times are short around that area.

buddenfan · 03-28-2023, 06:18 PM

Quote:

Originally Posted by Mashour

Bmw Brooklyn

Lol in bay ridge? They got like a quarter star reviews

buddenfan · 03-28-2023, 06:19 PM

Quote:

Originally Posted by cmyx6go

I've been going to Open Road for over 20 years. They have always communicated well, my ride is always ready as promised. I had a problem once last year and they stepped up to the plate and took care of it. I had a few emergency services and even though they "didn't have" any loaners available, they always find one for me. I have no issues and often recommend them.

Whos your service advisor?

cmyx6go · 03-29-2023, 07:19 AM

Quote:

Originally Posted by buddenfan

Whos your service advisor?

It was John Ladany but he got promoted to Service Manager since my last service. You can ask for him and just let him know Laura with the X6M referred you. He'll take care of you.

Entropy89 · 03-29-2023, 02:49 PM

Kinda far from jersey but for the NY metro area, Rallye BMW is pretty good in my experience. Theyre not my local BMW shop anymore but the 5-6 times I’ve used them its been better than average.

Westside Guy · 03-29-2023, 06:43 PM

Quote:

Originally Posted by Entropy89

Kinda far from jersey but for the NY metro area, Rallye BMW is pretty good in my experience. Theyre not my local BMW shop anymore but the 5-6 times I’ve used them its been better than average.

When I lived in NYC I always heard good things about them from my friends that lived in Long Island.

buddenfan · 03-31-2023, 06:19 PM

Quote:

Originally Posted by cmyx6go

It was John Ladany but he got promoted to Service Manager since my last service. You can ask for him and just let him know Laura with the X6M referred you. He'll take care of you.

Thanks Laura! We both have the X6M

03-27-2023, 12:24 PM	#1
buddenfan Captain 708 Rep 678 Posts Drives: IXizzle Join Date: May 2016 Location: nyc iTrader: (0)	whats the best BMW Service Center in the NY area? For anyone thats in New York/New Jersey whats the best BMW service center? I used to use Open Road BMW in Edison but heard it sucks now
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03-27-2023, 09:37 PM	#3
Mashour First Lieutenant 803 Rep 327 Posts Drives: G80 M3 Join Date: Feb 2022 Location: NYC iTrader: (0)	Bmw Brooklyn __________________ G80 ///M3 XDRIVE
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03-29-2023, 02:49 PM	#8
Entropy89 Private First Class 205 Rep 118 Posts Drives: G20 M340ix Join Date: Nov 2019 Location: NYC iTrader: (0) Garage List 2022 BMW M340i xDrive [0.00]	Kinda far from jersey but for the NY metro area, Rallye BMW is pretty good in my experience. Theyre not my local BMW shop anymore but the 5-6 times I’ve used them its been better than average. __________________ 2022 G20 M340ix - Current. 2018 F30 330ix - no more. 2005 E46 325xi - I want this car back.
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