Does BMW Send a Thank You Letter?

BobsM3Coupe · 01-21-2010, 08:18 PM

I've had my car just about 7 weeks now and so far I have yet to get a letter from BMW even acknowledging that I bought a new car from them. Maybe it just takes them longer than other car companies or do they even bother?

Even my dealers principal owner (although I think it came from BMW), thanked me the cheap way by sending an email which also asked me to rate how the sale process and delivery went.

I read where some people have received a 1 year congratulations from BMW but do you hear from them in between?

rsmamg · 01-21-2010, 08:27 PM

sometimes they do sometimes they dont.

i got the M and 335 on the same day and just got a thank you letter for the 335. also, one year has passed and got that sketch of the 335, but not the M

im pretty sure the M purchase had a wider profit margin at the time.

dimabimmer · 01-21-2010, 08:46 PM

in 2007 I got book with 3 CDs and a DVD for my 335i.
The 3 CDs were a spoken short adventure/crime/romance stories that involved BMW car as part of plot of story... kinda cool when long drive all alone, but I could only listen to it once

just like reading a book.
The coolest CD short spoken story was "The Debt" by Simon Kernick (narrator Burn Gorman) it's 36 minutes long. It's about a boxer Billy needs to payoff his vast gambling debt to local shark "The Crim". However he's short and is forced at gunpoint to use his pride and joy , a brand new BMW 7 Series to make up the total. He is determined to get it back. But to do so, he has to fight his way past "The Crims" goons...
.... he eventually gets his BMW back... and a Slovakian stripper with the car too... together they drive away accross the border etc,.
Cool story.

Race_Doc11 · 01-21-2010, 09:41 PM

Nothing so far ...(335 & M3)

Quote:

Originally Posted by rsmamg

sometimes they do sometimes they dont.

i got the M and 335 on the same day and just got a thank you letter for the 335. also, one year has passed and got that sketch of the 335, but not the M

im pretty sure the M purchase had a wider profit margin at the time.

dimabimmer · 01-21-2010, 09:57 PM

My '07 335i was one of the first ones produced in 2006, maybe thats why I got a thank you gift? They had more promotion money to spend?

dimabimmer · 01-21-2010, 09:58 PM

Did anyone else got any interesting "thank you gifts" from BMW?

drey · 01-22-2010, 01:56 AM

Frankly, guys, I don't worry too much about 'thank you' gifts. I just assuage myself with the knowledge that I own a 414 hp BEAST which redlines at 8400 rpm and has German refinement - basically, I've got an incredible machine which costs a fraction of Italian exotica - the only thing that comes close, engineering-wise.

Now if that darn E90 sketch would just show up all would be well...

BobsM3Coupe · 03-26-2010, 02:12 AM

Just an update. About a month ago, I did receive a book, 3 CD's and the DVD along with a congratulation letter from BMW. And in the past 2 weeks, I have received 3 surveys on how the car is. One is from J.D.Power & Associates.

pmeloche · 03-26-2010, 05:36 PM

I received a thank you letter from the owner of the dealership each time I bought a new BMW and it's my fifth in six years. It comes down to the personality of the owner really. The owner is known in the Montréal community to be an affable person who devotes a lot of time to charitable events.

Other owners are just dicks who are businessmen and only interested in the bottom line.

san~man · 03-26-2010, 07:25 PM

I got the sketch and the CF pen

MCMLXXXIX · 03-26-2010, 07:59 PM

Quote:

Originally Posted by san~man

I got the sketch and the CF pen

got a bunch of stuff with the car. got the sketch last august. cant wait for that pen tho lol

aohus · 03-30-2010, 12:26 AM

i received DVDs of TED lectures as well as a hardcover booklet about the BMW.

01-21-2010, 08:18 PM	#1
BobsM3Coupe Brigadier General 1559 Rep 4,033 Posts Drives: X5MC Join Date: Nov 2009 Location: California iTrader: (4)	Does BMW Send a Thank You Letter? I've had my car just about 7 weeks now and so far I have yet to get a letter from BMW even acknowledging that I bought a new car from them. Maybe it just takes them longer than other car companies or do they even bother? Even my dealers principal owner (although I think it came from BMW), thanked me the cheap way by sending an email which also asked me to rate how the sale process and delivery went. I read where some people have received a 1 year congratulations from BMW but do you hear from them in between?
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01-21-2010, 08:27 PM	#2
rsmamg Flying First Class 32 Rep 581 Posts Drives: M Join Date: Sep 2008 Location: CA iTrader: (0)	sometimes they do sometimes they dont. i got the M and 335 on the same day and just got a thank you letter for the 335. also, one year has passed and got that sketch of the 335, but not the M im pretty sure the M purchase had a wider profit margin at the time.
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01-21-2010, 08:46 PM	#3
dimabimmer Lieutenant Colonel 149 Rep 1,885 Posts Drives: '11 E92 M3 ZCP 6MT Join Date: Apr 2009 Location: Brooklyn to SoHo NYC iTrader: (0)	in 2007 I got book with 3 CDs and a DVD for my 335i. The 3 CDs were a spoken short adventure/crime/romance stories that involved BMW car as part of plot of story... kinda cool when long drive all alone, but I could only listen to it once just like reading a book. The coolest CD short spoken story was "The Debt" by Simon Kernick (narrator Burn Gorman) it's 36 minutes long. It's about a boxer Billy needs to payoff his vast gambling debt to local shark "The Crim". However he's short and is forced at gunpoint to use his pride and joy , a brand new BMW 7 Series to make up the total. He is determined to get it back. But to do so, he has to fight his way past "The Crims" goons... .... he eventually gets his BMW back... and a Slovakian stripper with the car too... together they drive away accross the border etc,. Cool story. __________________ '11 E92 M3 ZCP SG 6MT Tech Sound USB Heat Cloth Aluminium Sunshade http://www.m3post.com/forums/showthread.php?t=422151 Last edited by dimabimmer; 01-21-2010 at 09:10 PM..
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01-21-2010, 09:57 PM	#5
dimabimmer Lieutenant Colonel 149 Rep 1,885 Posts Drives: '11 E92 M3 ZCP 6MT Join Date: Apr 2009 Location: Brooklyn to SoHo NYC iTrader: (0)	My '07 335i was one of the first ones produced in 2006, maybe thats why I got a thank you gift? They had more promotion money to spend? __________________ '11 E92 M3 ZCP SG 6MT Tech Sound USB Heat Cloth Aluminium Sunshade http://www.m3post.com/forums/showthread.php?t=422151
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01-21-2010, 09:58 PM	#6
dimabimmer Lieutenant Colonel 149 Rep 1,885 Posts Drives: '11 E92 M3 ZCP 6MT Join Date: Apr 2009 Location: Brooklyn to SoHo NYC iTrader: (0)	Did anyone else got any interesting "thank you gifts" from BMW? __________________ '11 E92 M3 ZCP SG 6MT Tech Sound USB Heat Cloth Aluminium Sunshade http://www.m3post.com/forums/showthread.php?t=422151
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01-22-2010, 01:56 AM	#7
drey Second Lieutenant 24 Rep 222 Posts Drives: 2009 M3 Sedan, JZB/BB Join Date: Mar 2009 Location: Norcal iTrader: (0)	Frankly, guys, I don't worry too much about 'thank you' gifts. I just assuage myself with the knowledge that I own a 414 hp BEAST which redlines at 8400 rpm and has German refinement - basically, I've got an incredible machine which costs a fraction of Italian exotica - the only thing that comes close, engineering-wise. Now if that darn E90 sketch would just show up all would be well...
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03-26-2010, 02:12 AM	#8
BobsM3Coupe Brigadier General 1559 Rep 4,033 Posts Drives: X5MC Join Date: Nov 2009 Location: California iTrader: (4)	Just an update. About a month ago, I did receive a book, 3 CD's and the DVD along with a congratulation letter from BMW. And in the past 2 weeks, I have received 3 surveys on how the car is. One is from J.D.Power & Associates.
	Appreciate 0 Quote

03-26-2010, 05:36 PM	#9
pmeloche Lieutenant Colonel 24 Rep 1,604 Posts Drives: 2013 F25 X3 xDrive35i Join Date: Feb 2008 Location: Montréal, Canada iTrader: (0)	I received a thank you letter from the owner of the dealership each time I bought a new BMW and it's my fifth in six years. It comes down to the personality of the owner really. The owner is known in the Montréal community to be an affable person who devotes a lot of time to charitable events. Other owners are just dicks who are businessmen and only interested in the bottom line. __________________ Patrice 2013 F25 X3 xDrive35i Vermillion Red
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03-26-2010, 07:25 PM	#10
san~man Tired 136 Rep 2,673 Posts Drives: BMW-less Join Date: Nov 2007 Location: USA iTrader: (7)	I got the sketch and the CF pen __________________ BMW-less
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03-30-2010, 12:26 AM	#12
aohus First Lieutenant 171 Rep 376 Posts Drives: 2010 Monaco Blue 335i Join Date: Dec 2009 Location: Northern California iTrader: (0)	i received DVDs of TED lectures as well as a hardcover booklet about the BMW. __________________ 2010 E92 Monaco Blue 335i / Gray Dakota Leather / Steptronic / Sport / Premium / Navi / L7 / 18" Performance Wheels / HPFP fail @ 8400 miles (replaced with #933 pump) // MODS: Mishimoto OCC \| VRSF CP + Turbosmart Dual Port BOV \| RB PCV Valve // Maintenance: Walnut Blast @ 56k \| Spark Plugs Replaced @ 56k \| Addons: BN2000 Combox // Andream Carplay // Rear Camera // Spark Plugs (.022 gap) and Coils Replaced 73.1k 2019 G01 Carbon Black X3 M40i / Premium / Driver Assist / 21" on Bridgestone Alienza RFT
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